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Return policy

Gelena Solano Style accepts returns within 30 days from the date of purchase.  Returns made within 30 days of purchase may be exchanged, refunded to your credit card, or for store credit.   For all credit card refunds a 10% restocking fee will be deducted from your return.

Please note:  Most returns can be avoided by proper measurement.  Please utilize our size charts before ordering.  For any questions about sizing please contact us.

To return please contact us by phone or email including your invoice number, and reason for returning.   You will need to pay for return shipping, but Gelena Solano Style will ship any exchanged merchandise free of charge within the United States.

Returns must follow the criteria below:

  • Item(s) original tags must not be removed
  • Item(s) must have original packaging
  • Item(s) must not be used or contain any pet hair

Returned items that do not meet the above rules will be denied and sent back to you.

 

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